COMPLIANCE_FRAMEWORK

1. Data Controller

The data controller for this website is nextlayoutlab, located at Carrer de la Pau 8, València, Ciutat Vella, España. For any privacy-related inquiries, contact us at [email protected].

2. Data We Collect

We collect the following personal data when you use our contact form or interact with our services:

• Name and email address (provided voluntarily via contact form)
• Project inquiry details (description of your requirements)
• Technical data: IP address, browser type, device information, and access logs
• Cookie preferences and local storage data

3. Legal Basis for Processing

We process your data based on the following legal grounds under the EU General Data Protection Regulation (GDPR):

• Consent: When you submit the contact form, you consent to us processing your data to respond to your inquiry.
• Legitimate Interest: We process technical data to ensure website security, performance optimization, and fraud prevention.
• Contractual Necessity: If you engage our services, we process data necessary for contract execution.

4. Data Retention

Contact form submissions are retained for 12 months from the date of submission. Technical logs are retained for 90 days. If a contractual relationship is established, data is retained for the duration of the contract plus 6 years as required by Spanish commercial law.

5. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access (Article 15): Request a copy of all personal data we hold about you.
• Right to Rectification (Article 16): Request correction of inaccurate or incomplete data.
• Right to Erasure (Article 17): Request deletion of your personal data ("right to be forgotten").
• Right to Restriction (Article 18): Request limitation of processing in certain circumstances.
• Right to Data Portability (Article 20): Receive your data in a structured, machine-readable format.
• Right to Object (Article 21): Object to processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (HTTPS/TLS), access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. International Transfers

If you are accessing our services from outside the European Economic Area (EEA), please be aware that your data may be transferred to, stored, and processed in Spain or other EU/EEA countries. Such transfers comply with GDPR Chapter V provisions.

8. Contact for Privacy Matters

To exercise any of your rights or to ask questions about our privacy practices, email us at [email protected] or write to: nextlayoutlab, Carrer de la Pau 8, València, Ciutat Vella, España.

1. General Terms

At nextlayoutlab, we are committed to delivering high-quality headless CMS architecture and web development services. This refund policy outlines the conditions under which refunds may be issued for services provided from our operations at Carrer de la Pau 8, València, Ciutat Vella, España.

2. Eligibility for Refund

Refunds may be considered under the following circumstances:

• Service Not Delivered: If we fail to deliver the agreed-upon service within the contracted timeframe due to circumstances within our control, you are entitled to a full refund.
• Material Non-Conformance: If the delivered service fundamentally deviates from the agreed specifications and cannot be remedied within a reasonable timeframe.
• Cancellation Before Work Begins: If you cancel a project before any work has commenced, you are entitled to a full refund of any advance payments.

3. Partial Refunds

Partial refunds may be issued based on the percentage of work completed at the time of cancellation or dispute. The following milestone-based framework applies:

• Architecture Design Phase: Up to 30% of total project value
• Development Phase: Up to 60% of total project value
• Deployment Phase: Up to 90% of total project value

4. Non-Refundable Items

• Work already completed and approved by the client
• Third-party license fees or software subscriptions purchased on the client's behalf
• Consulting hours that have been delivered
• Custom domain registrations or SSL certificate purchases

5. Refund Process

To request a refund, contact us at [email protected] with your project reference and reason for the refund request. We will review your request within 5 business days and respond with a decision. Approved refunds will be processed within 14 business days using the original payment method.

6. Dispute Resolution

In the event of a dispute regarding refund eligibility, both parties agree to attempt resolution through good-faith negotiation before pursuing any formal dispute resolution mechanisms. This policy is governed by Spanish consumer protection law.

1. Acceptance of Terms

By accessing and using the services provided by nextlayoutlab, located at Carrer de la Pau 8, València, Ciutat Vella, España, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

nextlayoutlab provides headless CMS architecture, web development, and related digital services. Our services include but are not limited to CMS migration, API gateway setup, content modeling, edge deployment, and performance optimization.

3. Project Engagement

All projects begin with a formal agreement outlining scope, deliverables, timeline, and pricing. Changes to project scope must be documented in writing and may result in adjusted pricing and timelines.

4. Payment Terms

• Invoices are payable within 14 days of issuance unless otherwise agreed.
• Late payments may incur a 1.5% monthly interest charge.
• Work may be suspended if payment is overdue by more than 30 days.
• All prices are quoted in Euros (EUR) and include applicable taxes unless stated otherwise.

5. Intellectual Property

Upon full payment, all intellectual property rights for custom-developed code, designs, and content created specifically for your project are transferred to you. nextlayoutlab retains the right to use general methodologies, frameworks, and non-proprietary knowledge gained during the engagement.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This obligation survives the termination of the service agreement for a period of 3 years.

7. Limitation of Liability

nextlayoutlab's total liability for any claims arising from our services shall not exceed the total amount paid for the specific service giving rise to the claim. We shall not be liable for indirect, incidental, or consequential damages.

8. Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. A 90-day warranty period applies to all delivered work, covering defects in functionality and conformance to specifications.

9. Termination

Either party may terminate the service agreement with 14 days written notice. Upon termination, you will be invoiced for all work completed up to the termination date. Sections regarding confidentiality, intellectual property, and limitation of liability survive termination.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of València, España.

11. Contact

For questions about these terms, contact us at [email protected] or visit us at Carrer de la Pau 8, València, Ciutat Vella, España.